just tires and good year retailer


History
- What happened...
- What else happened
- A letter to the head-guy at GoodYear
- I guess they showed me...
- 1/29/98 call from Consumer Affairs
- 12/20/97 call from the store manager...
- If you HATE this page, do the right thing
- 1/30/98 Call from Consumer Affairs
- Picture of the rip-off store
- Concerned netizens write in...
- I know I showed them...
- More E-mails !!!

Emails to the site
- Against the site
- In Favor of the site

Management Training
- How to get $10,000 from 1 customer
- How to take care of customers... (complaint management)

Customer Service

- They did do something right
- What you can do if you have a problem




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Be Ultra-Informed


Some would say I was being a sloppy customer. Well, if GoodYear retailers had such a good name for themselves then why are they trying to create this "NEW" tire store??? Is it because GoodYear is a sloppy seller??? Or maybe because they have such a bad name in the industry it would be better to open new stores but not put the GoodYear name on it. I didn't know it was owned by GoodYear and if I did I wouldn't have gone there. I've should have never trusted JUST TIRES (owned by GOODYEAR) and nobody else should either.

Some think that I should consider this a very cheap lesson. And I do consider it a very cheap lesson. And now that I told YOU about my situation, you can learn from it too, free of charge by not shopping at Just Tires and other Goodyear retailers.

So why this page??? If I would have been warned about their bad customer service and rip-off pricing then I would never have gone there and got taken. Well, I'm warning you right NOW so remember that the next time you even think about going to Just Tires or other GoodYear retailers. You can thank me later like others have.

On by the way. If you have a problem with a tire retailer in California you can get your situation corrected a couple of ways:


  • Contact the store manager
  • Contact the district manager
  • Contact the guy who helped me many years later: Lenny Mullen
  • Contact the Bureau of Automotive Repair
  • Contact the Better Business Bureau
  • Takem' to small claims court
  • GET THE WORD OUT


  • This site is in no way affiliated with Just Tires or the GoodYear Corporations.