THAT'S WHAT I THOUGHT...


Charles Dorsey called in...


As expected, the Store manager Charles Dorsey called. He thought he was being sneaky by playing like he didn't know anything about my situation. Yeah right! (I could be wrong but he had some of the paperwork I sent him last year.)


As usual, he wasted my time. First off, he was trying to negociate a deal but didn't have the power to make the deal happen. He said he must get permission first. Shit! I was only asking for $60. As expected, these flunky store managers aren't even trusted with sixty bucks! It is obvious that their lack of management skills and customer service skills prove that I wouldn't trust them with $60 either.


Here are some tips on handling people like this:

  • Don't take their calls. (remember, if they call you, it's because they want something.)

  • Don't retract the compalint. (a complaint is the only form of motivation businesses like these understand. If they were really customer service oriented then there wouldn't be a complaint! i.e. does Nordstrom have any complaints???)

  • Don't let them waste more of your time! (this is a common tatic used by businesses. They plan to be around for a long time so the longer they take to finish your complaint the better (because you will just get fed up and forget about it).




  • Back to the HomePage

    how bad they suck, and a little more justtires just tire jst tires management bbb BBB car tyre tires employee fraud frod lie steal steel overcharge ca california auto work hurt better auto business automotive repair of lawsuit justtires.com


    FastCounter by LinkExchange